We put great care throughout our packing process to make sure you receive your items in perfect condition. However, damage may occur while the shipment is in transit
If you see that the outer box is damaged or has already been opened, please refuse the delivery. It will be automatically returned to our warehouse, and we will refund you for the item(s).
If you notice that the contents are damaged or faulty after you already accepted the delivery, please return them. You can email us with all the information so we can send you a returns form. You can also contact our Customer Care team via email or advice.