Klarna

• Am I eligible for Pay later in 3 interest-free instalments?

  To use Pay later in 3 interest-free instalments you must be at least 18. Whilst this option is widely promoted, Pay later in 3 interest-free instalments is subject to your financial circumstances. When choosing Pay later in 3 interest-free instalments, our assessment will not affect your credit r...

• How can I increase my chances of being accepted for Pay later in 3 interest-free instalments?

  Klarna is unique and offers Pay later in 3 interest-free instalments based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 3 interest-free instalments by ensuring you pr...

• How does Pay later in 3 interest-free instalments work?

  Pay later in 3 interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is conf...

• How do i get in touch with Klarna Customer Services?

  You can find all the up to date information including the Customer service email and option to chat to a human at Klarna by clicking here

• I am trying to make a purchase but there is no option for Klarna at checkout?

  Currently we are only accepting Klarna payments for the United Kingdom.

• I have been asked to go to the Klarna site. Is this correct?

  You can view all of your Klarna purchases and payment schedule in the Klarna app or by logging onto www.klarna.com/uk..

• I have cancelled my order. How long will it take until I receive my refund?

  As soon as the store has registered your cancellation or your return, the refund will be processed within 5-7 business days.

• Pay later in 30 days FAQ

  Pay later in 3 interest-free instalments Frequently Asked Questions Who is Klarna? Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 90 million consumers worldwi...

• Pay later in 3 interest-free instalments FAQ

  Pay later in 3 interest-free instalments Frequently Asked Questions Who is Klarna? Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 90 million consumers worldwi...

• Up to date links on Klarna FAQ

  You can find the updated Klarna terms by clicking the links below. Pay later in 30 days Pay Later in 3 interest-free instalments

• What do I need to provide when I make a purchase?

  If you want to make a purchase with Klarna using Pay later in 3 interest-free instalments, you'll need to provide your mobile phone number, email address, current billing address and a debit or card card. The mobile number is required in case we need to reach you. All communications will be sent ...

• What happens if I cancel or return my order?

  As soon as Crepslocker have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.

• What happens if I don’t pay for my order?

  Klarna will automatically attempt to collect your payment for your Pay later in 3 interest-free instalments purchase at Crepslocker from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to aut...

• Who is Klarna?

  Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

• Why does Klarna not work for me?

  Currently Klarna is only available for in the United Kingdom. We are working on making this available in your region. We are sorry about this.

• Will a credit search take place against me?

  Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor Crepslocker run credit searches against you that could impact your credit rating.