Miscellaneous

  • How do i get my money once my item(s) have been sold?

    You receive a wire transfer or PayPal payment once your item/s sell, International consignors receive PayPal transfers.
  • How do i send my item(s)

    All items must be sent using an insured and tracked service to our storage department or physical store.
  • How is the price set?

    To establish the price, utilise our selling portal where you'll have visibility into your position in the queue, whether you're first, second, or subsequent in line.
  • How long will it take for my items to sell?

    Once the item/s have been sent, you must allow us at least 30 days from receipt to sell your shoes before requesting to return at your expense. Shipping fees are: £10 within the UK mainland, £40 EU and £60 rest of the world
  • How will my product be sold?

    Our professional consignment team photographs your items and makes them available to our vast majority of clientele around the world. Our consignment team is dedicated to ensure your items are provided with as much detail as possible.
  • What is your consignment fee?

    Our consignment fee is 20% of the overall selling price meaning consignors will receive 80% of the overall amount. We may be able to negotiate the fees with you depending on the value of the consigned amount. Please contact us at sell@crepslocker.com for more information
  • What products can i consign?

    All items consigned to our marketplace must be BRAND NEW with the original packaging and must be 100% authentic with all tags, accessories and original manufacturer packaging.
  • When Should I File a Claim?

    Marked As Delivered (Stolen) Claims will be reviewed no earlier than 5 calendar days and no later than 15 calendar days from when it was marked delivered  Please note, some order issues may require a police report to be filed Stuck In Transit (Lost) For domestic orders, claims will be reviewed ...